Communicate for Results and Relationships: Help Managers Become Leaders

Only 1 in 10 managers are capable of motivating a team to high performance–largely due to poor communication skills. Change those stats at your organization by helping your supervisors and managers become leaders with Dulye & Co.’s Communicate for Results and Relationships Training.

Learning Objectives: This professional development course builds the skills, knowledge and confidence of managers at all levels to facilitate effective two-way communication–with and between team members–that promotes collaboration and meaningful connections. 

Supplied with a practical Manager Communication Toolkit featuring a 5-Point Conversation Compass™, participants learn how to:

  • Step up to their role and IDENTITY as a key communicator in their organization and how to authentically project a competent, caring leadership style in their words and behavior.
  • Upgrade their employee and team communication practices with INTERACTION strategies that convert one-way directives to two-way exchanges that engage everyone.
  • Inject purpose in timely and important INFORMATION by relating it to the goals of their department/team, employees’ responsibilities and the wellbeing and success of the organization.
  • Apply INQUIRY techniques that convey interest through open-ended questions, improve listening, air different perspectives and encourage constructive feedback.
  • Increase team performance and IMPACT by sharing responsibilities and accountability for everyday actions that engage, motivate and recognize team members. 

Delivery: This 4-hour course can be delivered either in person or virtual with groups of 15 attendees. Training can be conducted in one immersive session or two consecutive sessions of 2 hours held over a 2-week period. Our collaborative learning approach achieves 100% engagement of participants through group discussions, breakout sessions and practical exercises to apply the Manager Communication Toolkit.  

Audience: This course is ideal for supervisors and managers with people management responsibilities and varying levels of experience.

What Our Clients Are Saying

  • "I really appreciate all the perspectives on how to build relationships and interaction, and keep it zesty."
  • "Linda's training sessions were great for how to engage employees and make them feel involved and appreciated."
  • "Love the energy and information Linda brings."
  • "This has made me aware of my weaknesses and given me tools to improve."
  • "This training made me aware that I am not alone in struggles–such as the overwhelming feelings of information overload. Receiving the training and learning productive ways to manage has raised my self-awareness and helped me to come up with solutions."
  • "I have been working on becoming a strong, supportive leader for over a year since being promoted. This has strengthened my commitment to myself and my team that I will do what I can to ensure they feel respected, valued and appreciated."
  • "The training with Linda is very engaging, upbeat and impactful."
  • "Provided a new perspective on how we should be interacting with our teams."
  • "It has helped me reassess how I connect and transmit information to my team so that it is more effective and useful, and adds value to our relationship and use of time."
  • "Easy to remember and implement with every interaction."
  • "Provides ways to be impactful and efficient with everyone's time."
  • "The training is engaging which helps with understanding. It allows for a broad level of participation."
  • "It has helped me with creating new ways of teaching and providing my staff with the information and tools they need. I have also been able to reflect on things that were in place prior to me being supervisor to see what works and what doesn't."
  • "The concepts are clear and simple; the breakout rooms allow us to get insight from other staff that we might not have received otherwise."
  • "Sometimes as a leader you feel that you are stuck and having an in-office/hybrid team can be difficult. This toolkit has shown me how to better serve my team and take a step back to actively listen, communicate better and make a better impact."