Dulye & Co. is excited about helping you to improve the listening and communication skills of managers at all levels through our Spectator-Free Workplace™ 2-Way Communications Training Program.
- Founded on simple techniques and ready-to-apply tools, this developmental program offers:
- 2-way communications processes and tools adapted for your organization and work environment;
- Classroom and multi-media training to build competency in 2-way communications skills;
- Real-time measurement of the effectiveness and impact of manager-employee communications.
Our experienced team uses a six-step model to develop customized training that aligns with your organization’s management development programs and business requirements. We will:
1. Seek Support
Use data to gain support of senior leaders for using 2-way communications processes.
2. Determine WIIFM
Listen to the business goals and results needed.
3. Conduct Training
Provide managers with foundational 2-way communications concepts, practices and tools.
4. Apply Processes & Tools
Apply 2-way communication practices and tools within the business to drive results.
5. Measure & Adapt
Teach accountability through measurement to drive employee understanding, engagement, and results.
6. Refresh Skills
Provide refresher training and resources to build on 2-way communication skills and practices.