*Leadership

Linda Dulye's picture

Engage Employees to Give Their Best

Employee engagement looms large as a challenge facing all organizations, big or small. For the past two years, “keeping employees engaged” was rated as the most significant workplace challenge by nearly 800 global business leaders in a major industry study.

 
Now, as the job market and economy rebound, concerns are growing not only about engaging employees to give their best, but retaining those employees that you spent time engaging. So, with all of this in mind, I lead a webinar this week on “How to Engage Employees to Give Their Best,” – and it really struck a nerve.
Linda Dulye's picture

Engage Employees to Give Their Best

Thank you to everyone who attended the Engage Employees to Give Their Best webinar!

We would like to provide you with a complimentary consulting session on creating a Specator-Free Workplace where employees will go above and beyond. If you are interested in the complimentary session, or have any questions about the topics covered in the webinar, please contact Roger Gibboni at rgibboni@dulye.com / 845-987-7744.

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The Cost of Missed Opportunities

As an avid Syracuse University athletics fan, I’m still smarting over the loss of our men’s basketball team in the NCAA Elite 8 tournament. There were many missed opportunities in rebounding and shooting that snarled players’ performance.  In the end, those missed opportunities cost the team a big game.

 
That’s not strictly a sports story. Missed opportunities play havoc as well in business. Indecision, or, not taking the opportunity to make a decision, has its own costs – and those costs sometimes exceed that of an even bad decision.
 
As consultants, clients often come to us to help them make a decision. They invest time and money in our services. We collect data, make recommendations and create action plans.  Sometimes, despite the investment of time, money, and compelling research, a client elects to do nothing. Among their reasons: “It’s not the right time because we’ve got so much on our plates,” they tell us. “Let’s wait until after the executives’ offsite meeting,” they say. The bottom line: It’s a missed opportunity. And there’s always a cost to the organization.
 
 
Read more: http://smallbusiness.foxbusiness.com/legal-hr/2012/03/28/missed-opportunities/#ixzz1qQk5kbfM
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Get on the ‘Linsanity’ Wagon and Up Your Game

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Even if you’re not a sports fan – it’s hard not to know about Jeremy Lin. The New York Knicks point guard has spawned a fanatical following dubbed “Linsanity” that has taken over The Big Apple, the country and points well beyond.

 
Lin’s on-the-court performance this month has been insanely stellar. In less than a week, he sealed a Knicks Valentine’s Day-victory with a last-second (actually, .5 second) three-pointer. Twenty-four hours later, he helped the Knicks’ winning streak climb to seven games. Over the weekend, a disappointing February 17 loss against New Orleans proved to be a small bump in the road—because Lin rebounded with a 28-point performance against the Mavericks two days later and  moved the victory needle another notch. The Knicks have won eight of their last nine games—and Lin has netted 20 or more points in all but one of those games.
 
 

Are You an Engaged Manager Poll Results

Click on the buttons below to view the results from the “Are You An Engaged Manager? Rate Yourself” poll.

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Kick Off 2012 With One Common Goal in Mind

With only two weeks left to go before ringing in 2012, I have been thinking a lot about the past year–about the milestones my company set forth back in January and the opportunities that team members need to seize to make 2012 successful.

Goals grab people. Yet few companies nail them succinctly.

 

Just last week, I lead a focus group at a client business. During the session, I asked a group of front-line employees two specific questions: What’s the No. 1 goal the business had to achieve in 2011? What’s the vision this goal supports?

 

People really struggled to answer the questions, and this reaction is far from unusual. The thing is – these two questions should trigger an instant and consistent response from any company’s employees. If they can’t, it’s an indicator the company’s goals are too complicated, too obscure, or, worse – unknown.

 

Reverse Mentoring: Tips for Getting Started

 

Going back to my GE days, I recall the raised eyebrows when we started reverse mentoring. There were a lot of 40-somethings who had never had a one-on-one conversation with top leaders, and meanwhile some ‘new kids on the block, fresh out of college, were having coffee and conversation with them.
 
And that same phenomenon holds true today. So, if you’re thinking about starting up a reverse mentoring program in your company or department, work it from an aspect of inclusion rather than exclusion. Some people are going to feel like they’ve been left out—and generally, these are the 40-somethings and the 30-somethings. Which is why everyone needs to understand the greater benefits of the program for the entire organization, rather than the dozen or so who will actually be participating. And, it needs to operate with some process discipline.
 
 
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No Funds for Year-End Bonuses? Great! Offer Reverse Mentoring

Reverse mentoring unites 20-something employees with senior executives for a skills and knowledge swap. These days, the Gen Ys teach their Boomer big bosses how to maneuver around iPads, Facebook, and social media trends. In exchange, the junior employee gets face-time with their firm’s top brass and a view from the top (location of many C-suites).

I was in the aerospace division of GE back in the early 90s when Jack Welch introduced reverse mentoring – and it was brilliant. Top execs were assigned 20-something coaches – which gave these newly-minted professionals real access! They could dial them directly – dodging the secretary interference, they could walk into their offices, they had regularly scheduled one-on-one meetings, and they even had lunch together. Rarely had this happened before.

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Take Your Career to a Higher Level: Find a Mentor

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As an organizational leader, you are expected to provide advice and coaching to your team to improve productivity and achieve team goals, but also to help develop team members for more challenging work. That’s part of the job. 

But what about you? Who’s coaching you to elevate your game at work? 

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IABC Silver Quill Winner: We Put Our Head in the 'Cloud' and Got Our Best Customer View

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For any business, whether it's a small firm or a large enterprise, tough economic times can either make or break a company – and Dulye & Co. is no different. 

The change management consultancy specializing in communication and collaboration solutions was facing one of its worst years since it was founded in 1998, but instead of giving up, the company took the opportunity to reinvent itself. 

The result was a program that earned a 2011 Silver Quill Award of Excellence from the International Association of Business Communicators (Heritage Region).