Dulye & Co. President & Founder Linda Dulye's session "7 Strategies that Get Leaders to Communicate"earns rave reviews and high marks at the 2014 International Association of Business Communicators Regional Conference.
That's sound advice for countless companies with leaders who genuinely aren't interested in associates' comments or really don't know how to hear them. Asking for feedback without ready and able leaders is a surefire way to destroy trust, morale and relationships.
Before you conduct another engagement survey or focus session to canvass employees' input, spend time preparing leaders to comfortably and confidently receive direct feedback—the bad and the good—and respond.
Dulye & Co. has trained thousands of executives, managers and supervisors in two-way communication techniques that:
relate important information
promote shared learning
build personal confidence.
Our newest program—Communication Essentials for New Managers—is specifically tailored to help aspiring and first-time managers effectively connect with direct reports and motivate them to high performance.
Our in-person workshops and web-based seminars feature reality-based exercises that sharpen critical communication skills and practical tools that instantly transfer to the workplace. And we track progress and accountability to sustain every manager’s development.
Find out more about our Spectator-Free Workplace™ Training Programs from Liz Smithers at firstname.lastname@example.org or 347-733-1144.
When communication breaks down, who you gonna call?
For most organizations, it's the Corp Comm Team. But that's yesterday's approach. Stand-out companies turn to front-line associates for ideas on how to better connect people and improve their morale. The best solutions are waiting to be mined levels below the C-Suite. The time is right for communication professionals to guide executives to trust and tap this priceless talent pool.
Avenues New York Executive Lauren Bedell joins Dulye & Co. Founder Linda Dulye to deliver an interactive session, "Engagement Case Study: Strategies that Bring Out the Best—in Employees and Workplace Communication," at this year's PRSA Connect 15 Conference in Chicago, IL, May 18-19.
How do you get front-line associates to solve big workplace challenges?
At Avenues New York, cross-department communication hit potholes. Rather than mine solutions at executive levels, recommendations percolated from an empowered employee team. Trained in problem solving and armed with hard data, this ad-hoc team canvased co-workers for ideas and held regular dialogues with senior leaders as part of a game plan for improving how people connect with each other and the business.
Avenues New York Executive Lauren Bedell joins Dulye & Co. Founder Linda Dulye to deliver an interactive two-part session that showcases strategies for engaging leaders and employees to be advocates and partners for making day-to-day communication and work relationships better.
Part 1: Identify the business need. Create ownership and the change strategy:
Use data to uncover critical issues and cement senior leaders’ interest
Coach senior leaders to let go and empower employees
Help employees take action and feel valued
Train employees to learn the business and act like business owners
Develop a strategic plan for real change from the bottom up
Part 2: Execute the strategy. Expand ownership. Sustain momentum:
Create new working relationships between employees and senior leaders
Introduce improvements and enlist buy-in
Build capabilities and skills at all levels to support improvements
Stay focused on the plan
Evaluate progress from real data, not presumptions.
Regardless of size, no company can afford spectator employees. Yet, they are out there in full force—especially in federal government offices.
Earlier this week, the annual "Best Places to Work" study by the Partnership for Public Service, revealed that federal employees' satisfaction and commitment are at their lowest point ever since 2003. The government-wide employee engagement score is 57 out of 100, based on survey data from workers at nearly 400 agencies. Max Stier, the president and chief executive of the Partnership for Public Service blames the erosion on "a failure of leadership."
As you may recall, before the Thanksgiving break, Linda Dulye visited the College of Arts and Sciences at Syracuse University, to facilitate a Career Conversation that focused on how students pursuing a liberal arts degree can achieve career success.
The event was well-attended as nearly 80 students turned out to hear from Linda Dulye ’77, an alumna of the College!
We asked some of the students in attendance to share what they learned during the event. To hear what they had to say, click here.
And, to hear Linda’s advice to liberal arts students, click here.
Hear what others had to say:
"Your reflections were pertinent to more than the young people who eagerly absorbed your wisdom and candor; as a woman at 61 who has encountered many “lightning bolts,” I returned from campus affirmed and charged with energy to continue to pursue consulting work and the services I offer to various departments at Syracuse and the world at large." --SU Faculty Member
"Although the presentation was initially geared towards those intending to graduate with College of Arts & Science degrees, I learned a lot from your stories and expertise. I spoke with you afterwards briefly about my passion to help others and seeing them succeed in relation to the "I am" statement. Thank you for helping us to further understand the importance of branding ourselves not only as professionals but as individuals navigating our lives through human interaction and an open mind." --Student, B.S. Information Management & Technology | School of Information Studies, Syracuse University ‘15
"It's refreshing to hear about the work force and what they are looking for because ever since I started thinking about graduate school, people stopped showing me options other than that. Being at your session made me curious and interested me in the industries that I could get involved in with my major in Neuroscience/Biology" --Student, College of Arts and Sciences | Neuroscience/Biology ILM, Syracuse University '16
The need to engage today's workforce isn’t diminishing. For the third consecutive year, employee engagement emerges as a top priority facing companies regardless of size or industry, according to results of the Annual Workplace Trends Poll conducted by the International Association of Business Communicators and measurement partner Dulye & Co. of Warwick, NY. Continue reading.